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Al Jawhara Garden Hotel Restaurant review

  • Listed: September 21, 2011 4:03 pm

Description

Pleasing to the eye with well arranged food, tables, presentable attendants and neat and clean environment – that is what the first impression was created of Jawhara Gardens Hotel in Deira. Not so pleasing experience with the hospitality though!

We had purchased Cobone vouchers that promised a large number of food items, including the seafood, only not to come across any of it! Upon entering the restaurant, we got a warm welcome from a smiley-faced receptionist; however when he found out that we don’t have the vouchers printed, he changed colors and started to act defensive. He started to ask for the print out vouchers instantly demonstrating the grudge lines on his forehead. My brother had to then immediately take away his Iphone in search of an Internet café where he could print the vouchers and finally he got them printed and handed over to the receptionist – to keep him smiling again!

As much as the ambience was pleasant, the cooling temperature was not. Upon asking them to do us strugglers of a car breakdown in the middle of the highway – some pity by making the temperature low,
they simply nudged their heads to a “air conditioners not working ma’am”

Well, fine, no worries…at least we could still eat. Coming to the food, the sweet dishes, around 5-6 in numbers, was lavishly presented with some fresh fruits…but in the beginning when normally they should have been in the end. The area where the main courses were placed was hidden in the opposite corner far from the eye. Only some main dishes were a tasteful to the tongue. Shrimp biryani was only for name sake, there was no trace of a single shrimp piece in it. Shawarma corner, as in live cooking, was never attended by the chef; despite us questioning again and again for the chef, we were left imagining if we are ever going to get the Shawarma – and we never did! In the end, every customer was left knifing out the pieces of the shawarma meat themselves. The most delicious item was the samosa and could have as many pieces as we wanted and still not be satisfied with it. Fresh juices were placed too but were not chilled at all.

When the sweet dishes were completely exhausted, we had asked them to refill some that we did not get to try. However, they only left us assuring that they would. We were dumb struck again.

Overall – an average dining place. Pass on..
http://www.jawhara.ae/garden-hotel

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One Response to “Al Jawhara Garden Hotel Restaurant review”

  1. We visited Jawhara Garden Hotel (Restaurant) too after following a promotion through “cobone”. It “looks” like a really good deal, lots of food and imagine, in a hotel, plus the images they have in the promotional ads looks really yummy. But its not as we expected to be. Well, the ambiance is nice being situated in a hotel, and there are really lots of food. Lots of choices for the salad, main dish and dessert and 3 kinds of juices. But if you’re so slow u won’t be able to taste all as they are not refilling the food. I even saw a “shrimp biryani” in the menu but it dont have shrimp at all. And some food are not that hot. There are around 10 dessert but I juz tasted around 2 or 3 since its they are not refillling the trays. I even asked for shawarma twice and they said theywill call the chef but I waited for almost 15 minutes, no chef came. Plus the way they’re clearing out the tables, as if they’re throwing us out already.

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