Unfortunately, we bought a sofa on sale and in less than a month back it started peeling.
It took me nearly 2 months of repeated follow ups and mails to get a response.
Now they are providing a voucher equivalent to the product that I bought on sale.
Now I have no other option than to buy another sofa from their shop at a higher price, because I got it at a significant discount.
When I asked for a replacement, they flatly refused it. They said they dont have stock for replacement.
They have a team of people who are trained to talk you into a position where HOMECENTER profits out of selling poor quality products.
Beware, they push poor quality items in sale to entice customers. They hit their sales target, move substandard products out of their inventory and the product fails, customers like me have no other option but to buy a replacement at a higher price.
EVEN A PIZZA SHOP WILL REPLACE ITS PIZZA IF YOU THINK IT IS NOT DONE PROPERLY.
BEWARE ! A HIGHLY UNRELIABLE COMPANY.
NEVERY BUY YOUR PRODUCTS FROM THEM.THEIR SALE IS A FAKE ! ITS ONLY A GIMMICK !