Home Centre – broken coffee table issue
- City: dubai
- Listed: August 1, 2010 4:39 pm
Description
We purchased a coffee table from Home Centre show room located in the Oasis Center on 4/7/2010 – invoice no1304651.
On the 14th of the same month, one of the coffee table leg broke. We noticed that the legs are not made of wood but a look-like wood material that is fiber glass molded.
We called up Home Centre many time since that day on toll free number 800694663 but to no avail. We left voice messages but never received a call back. We sent an email requested to replace the leg and got a response stating that they cannot replace it because it was mis-handled and blaming us for it.
Coffee table legs are not wood look-like but wood and if made by fiber glass, even a small jerk can damage the table leg which would not happen if the leg was wooden.
We request kindly look in to this matter and do the needful for the same as soon as possible.
regards
biju john
[number removed for privacy reasons]
Editors’s note: Article has been edited.
Dear Biju
Your complain has been forwarded to Home Centre with a request to officially respond to your complain on this forum.
- UAEConsumer.com
poor you. Well I hope Home Centre soon realized what they’re doing to you and get back to your issue.
dear uae consumer forml
last 4 moths are over no response from home center
uae consumer form can help me………………………..
regards
BIJU JOHN