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Emirates ID – demand for refund of delivery charges

  • City: Dubai
  • Listed: June 27, 2011 4:01 pm
Emirates ID – demand for refund of delivery charges


My family completed the procedures and registered for the mandatory Emirates I.D

They were each told they have tp pay AED 200 as EID costs as well as AED 40 “service fees”. On inquiry they were told this is for the empost delivery of the completed ID card to the home address.

I am therefore surprised to receive SMS from Empost asking them to come to the Empost office to collect the ID!

Why then the deduction of AED 40 service charges for delivery? Should Empost not fullfill their obligations and deliver the card to the home address? Why are we being charged for a service not rendered??
Appreciate if you could look into this as if I have to go to the post to collect the ID, then I want my AED 40 per card refunded.

Thank you.

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  • Listed by: nelsonap
  • Member Since: June 27, 2011

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